(4.4 / 5)1458+ Ratings

Pura Reviews

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Overall Rating

4.4
15 Reviews
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About Pura

Pura.com is a smart home fragrance air diffuser that allows control of the scent of the home from a phone. With the app, it's possible to turn it on/off remotely, adjust the scent intensity, create custom schedules, swap between fragrances, and choose the nightlight color. The diffuser uses Puralastâ„¢ technology to create the best scenting experience, filling the space with the desired scent intensity for up to 120 hours per smart fragrance vial. The diffuser learns from feedback to efficiently fill the space with the desired scent intensity. All scents are created with clean ingredients and are safe for kids and pets. Pura.com also offers a subscription service for favorite scents, providing a 20% discount on home fragrances. The site also features a marketplace for original and favorite fragrances from brands already loved by customers. The products are available in major retailers across the country, including Neiman Marcus, Nordstrom, Saks Fifth Avenue, Macy's, Ulta Beauty, Sephora, Amazon, Bloomingdale's, Anthropologie, Francesca's, Crate & Barrel, and Scheels.

Pura Pros & Cons

Pros of Pura Diffuser:

  • Smart App Control: The Pura app allows for customizable schedules, scent intensity control, and the ability to switch between scents with ease.
  • Long-lasting Fragrances: With Puralastâ„¢ technology, fragrances can last up to 120 hours, optimizing the scenting experience.
  • Convenient Design: The device is compact, plug-and-play, and does not require refilling water like traditional diffusers.
  • Safety Features: Flameless operation and remote control enhance safety, eliminating the risks associated with candles.
  • Pet and Kid Friendly: Pura claims their scents are pet and kid friendly, making it a safer choice for households with pets and children.
  • Customizable Timers: The app allows for setting timers, ensuring the diffuser turns off when desired, adding another layer of safety.
  • Subscription Benefits: Subscribers get 20% off fragrances, 2x rewards points, and a lifetime warranty.

Cons of Pura Diffuser:

  • Higher Initial Cost: The upfront cost of the Pura diffuser is higher compared to other plug-ins.
  • Ongoing Costs: While fragrance bottles last a long time, the expense of purchasing refills can accumulate over time.
  • Wi-Fi Dependency: A stable Wi-Fi connection is necessary for the Pura app to function effectively.
  • Limited Coverage for Large Spaces: The device may not be effective in large, open spaces, requiring multiple units for full coverage.
  • Potential App Annoyances: Some users might find the app control system annoying, especially if they prefer manual controls.

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Pura Customer Reviews (15)

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Leonard Armstrong
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Oct 16, 2023
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Oct 15, 2023
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Pura Customer’s Q&A

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Pura Features and Benefits

Here are some key features and benefits of Pura:

  • Smart Technology: Pura utilizes smart technology, allowing control and customization of the fragrance experience through a mobile app.
  • Wide Variety of Scents: Offers a wide range of scents to cater to different preferences and moods.
  • Long-lasting Fragrance: Uses high-quality fragrance oils for long-lasting scent diffusion.
  • Dual Scent Capability: Unique feature allowing use of two different fragrances simultaneously.
  • Clean, Safe, and Cruelty-free Scents: Fragrances are made without harmful chemicals.
  • Scheduling and Adjusting Scent Intensity: All done within the app.
  • Collaborations with the Most-coveted Fragrance Brands: Offers wide selections of premium, designer-grade fragrances.
  • Convenient: Provides a convenient way to freshen up your space.

Pura Pricing

The pricing for Pura.com includes the following:

  • Pura Smart Home Fragrance Diffuser: The retail price is $49.99, but you can get it for $37.40 if you sign up with your email and receive a 15% discount on your first order.
  • Fragrance Cartridges: The cost per fragrance cartridge varies depending on the scent and brand. Designer brands are more expensive, while Pura brands are the least expensive. For example, Pura's Golden Mimosa fragrance costs $8.40.
  • Subscription: There is no membership fee, but you get 30% off the cost of fragrances when you subscribe. You can choose how often you want the scent delivered: every 1, 2, or 3 months.

About pura.com Payment Method?

Pura.com accepts various payment methods for purchasing diffusers and fragrances. These include Credit/debit card, Apple Pay, PayPal, Prepaid cards, and Gift cards. However, it's important to note that Prepaid cards and Gift cards are not available for subscription use.

In addition to these, Pura.com also offers Shop Pay as a payment method. This allows customers to make a one-time purchase between $50 - $3,000 and choose to pay in 4 installments. The first payment out of the four installments will either be due at checkout or 2 weeks after your purchase. The next 3 remaining installments will be automatically charged every 2 weeks to your payment method saved on Shop Pay. However, Shop Pay will not work with subscription purchases.

Pura FAQs

FAQ

Pura Alternatives

Here are some alternatives to Pura:

  1. Biology Fragrances: Offers a variety of fragrances.
  2. FragranceNet.com: A popular choice for a wide range of fragrances.
  3. Aroma360: Known for advanced cold-air diffusion technology and consistent scent distribution.
  4. Aera: Offers enhanced features and functionality, ideal for broader coverage.
  5. Easybution: Operates in the sector of distributing IT products.
  6. Etigo: Specializes in industrial consumables.
  7. Alawali Electronics: A leading provider of electronics and home appliances in the Middle East.
  8. Copaco: Provides a wide range of IT and communication solutions.
  9. Flex: A global manufacturing company.
  10. Celestica: Provides design, manufacturing, hardware platform and supply chain solutions.

These alternatives offer a variety of products and services that might cater to different needs. It's important to evaluate your specific requirements before making a decision.

FAQ

How To Open A Pura Account?

Here are the steps to open an account on Pura:

  1. Download the Pura app on your phone and click Sign Up.
  2. Choose a Sign Up option. You can sign up with Apple, Facebook, or Google...or sign in manually by entering your information, then clicking Sign Up.
  3. Enter your email verification code. The email verification code is sent to the email you signed up with.
  4. You've successfully created an account! Once you've verified your email, you'll be taken to the home screen of your app.
FAQ

How does Pura Smart Home Fragrance Diffuser work?

The Pura Smart Home Fragrance Diffuser is a device that plugs into the wall and diffuses scents throughout your home. It's controlled by an app on your phone. The diffuser uses two scent vials at a time, and you can program it to switch between scents through the app. To do this, scan the QR code or 3-digit passcode on each scent. The app will connect and tell you how to insert the scent vials carefully into the back of the diffuser. The diffuser then plugs into an electrical outlet in the wall near your WiFi modem. It can rotate to accommodate a horizontal outlet if you need. Make sure that it is right side up and has a two-foot clearance on all sides. Within the Pura app, you can now schedule when the device should turn on and off, when it should switch scents, the intensity of the scents from 1-10, and the LED light colors and intensity. Because the diffuser is connected to the app on your phone, it can detect when you leave or arrive home. This allows it to turn off when you’re gone and turn back on when you return. The Pura app is an innovative way to keep your scents lasting longer by controlling when they run. In addition to offering one-time purchases, Pura has a subscription for scent refills which you can time from 1-3 months. The scents last up to 350 hours, and you can choose a scent based on room sizes of 300, 600, or 1000 square feet. The subscription service allows you to save 30% off on scent refills, and you can change out which scents they send you whenever you like. If your scent is lasting longer than expected you can pause the subscription or adjust the amount of time between refills.

FAQ

About pura.com Popular Products and Services?

Pura.com offers a variety of products and services. The Pura Smart Home Fragrance Diffuser is a popular product that plugs into the wall and diffuses scents throughout your home. It's controlled by an app on your phone, and you can program it to switch between scents, adjust fragrance intensity, set schedules and timers, and more. The diffuser uses two scent vials at a time, and each fragrance vial can last up to 120 hours.

In addition to the diffuser, Pura also offers a monthly fragrance subscription for home diffusers. Subscribers get a 20% discount on fragrances and can choose their delivery frequency, easily adjust or cancel their subscription, and swap fragrances using the Pura app.

Pura also has a marketplace where customers can shop for the top-selling fragrances. All Pura scents are created with clean ingredients and are safe for kids and pets. The company prides itself on offering high-quality fragrances created by world-renowned perfumers using globally sourced ingredients.

If you're interested in trying out Pura's products, they offer a 10% discount on your first order.

FAQ

pura.com Return Policy?

Pura.com offers a 30-day money-back guarantee on all diffusers and fragrances up to 30 days after the delivery date for products purchased in the United States. If the product is defective or damaged when delivered, a return and replacement will be provided. Exchanges or refunds on sample purchases and gift cards are not permitted. For large return amounts (over $200), there may be a small restocking fee or shipping costs. For returns from outside of the contiguous United States or internationally, there may be additional shipping costs.

All Pura diffusers come with a one-year warranty from the original purchase date. If you maintain an active Pura subscription your warranty will be extended through the lifespan of your subscription. The warranty covers burnt fuses, manufacturing defects, heater malfunctions, and products damaged during shipping. However, it does not cover misplaced or lost parts (cords, covers, etc.) or products, accidental damage, purchases of diffusers from unauthorized dealers or sellers, damage as a result of use not in accordance with the Terms of Service, repairs or alterations carried out by parties other than Pura or its authorized agents, faulty installation, and use of parts and accessories which are not Pura Genuine Components.

In terms of shipping, Pura.com provides free priority shipping for any orders over $20.00. Orders under $20.00 will be charged a shipping rate. They do not offer international shipping and are unable to ship outside of the US, however, they do ship to US Territories.

FAQ

How does the Puralastâ„¢ technology work?

Puralastâ„¢ technology allows a Pura diffuser to diffuse each fragrance differently, optimizing the scenting experience. With new smart vials, Puralast uses fragrance-specific data, accounting for the size of the room and the desired intensity, to intelligently scent a space for up to 120 hours. Puralast dynamically adjusts scent diffusion over time to maintain the desired intensity through the life of the fragrance, removing the need to adjust it manually. This provides a better fragrance experience from start to finish, while also extending the life of each fragrance. A smart vial is a new fragrance vial that communicates with Pura to increase efficiency and deliver a consistent scenting experience. Smart vials work with Puralast technology to increase efficiency, making them last up to 120 hours. A smart vial has a small NFC chip on the bottom that looks like a sticker with circuits. Only smart vials utilize Puralast technology. However, non-smart vials will still work with Pura diffusers. All fragrances are currently transitioning to smart vials. New smart vial fragrances will be added as they become available.

FAQ

About pura.com Prices and Cost?

The Pura 4 set is available for a 3-month subscription at a cost of $49.99. This set includes two collections, and the recipient will receive two fragrances each month, one from each selected collection. Additionally, the Pura Smart Home Fragrance Diffuser starts at $49.99. There is also a 20% discount on fragrances when subscribing to any scents. The delivery frequency can be chosen, and the subscription can be easily adjusted or cancelled using the Pura app.

FAQ

Can I use Pura Smart Home Fragrance Diffuser without an app?

The Pura Smart Home Fragrance Diffuser is designed to be controlled through an app, which allows users to input a fragrance schedule, adjust the scent’s intensity, and more. Without the app, the functionality of the diffuser would be limited. Therefore, it's recommended to use the diffuser with the app for the best experience. However, non-smart fragrance vials can still work with Pura 3 and Pura 4 diffusers by scanning the QR code on the fragrance vial or entering the 4 digit code in the app when adding a new fragrance in your diffuser. But, it is not recommended to use the Pura app or devices outside the United States.

FAQ

What is the lifespan of a Pura subscription?

A Pura subscription is flexible and can be managed according to the user's preferences. Subscribers can choose their delivery frequency, easily adjust or cancel their subscription, and swap fragrances using the Pura app. The best reason to subscribe to fragrances is the discount. Subscribers get 20% off fragrances when they subscribe to any scents. The cartridges for the Pura diffuser last approximately 300 hours. Therefore, the lifespan of a Pura subscription can vary based on the frequency of use and the delivery schedule chosen by the subscriber. It's also worth noting that all Pura diffusers come with a one-year manufacturing warranty. However, fragrance subscribers receive the added benefit of a lifetime manufacturing warranty on their diffusers.

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